Terms of Business

PRICES:

All Prices are subject to change without notice.

PRODUCTS:

All Products are subject to change without notice.

MINIMUM ORDERS

Any order less than $20.00 will be subject to a $2.00 service charge to off set the handling and billing charges.

SHIPPING TERMS

All orders are processed on the same day as received, if submitted Monday through Friday. Orders received on Saturdays or Sundays, will be processed the following Monday. Shipments are made by the most economical methods. Your order will normally be confirmed with-in 48 hours.

We will add shipping costs to your order and charge you shipping only at actual cost (or at the stated rate listed on the specific web page for the product you want). Packages over size or over weight limits will be shipped by truck lines. Shipments by carriers who do not pick up at our warehouse will be subject to a $5 service charge. For upgraded Air shipments and additional charge is applied based on the weight or dimensional weight of the package. Please make note in "special shipping instructions" if you want to upgrade your shipment. We will confirm the cost of shipping when confirming your order.

All international shipping charges are the responsibility of the customer. Specify Air Mail or U.P.S. service at the time of the order. Customers will be responsible for any customs fee, tariffs, or duties, if required.

SALES QUESTIONS

If you have questions about an order you have placed or anything about items we sell, please check our Contacts page page.

PAYMENT TERMS

We accept PayPal, Visa, Mastercard, Discover and American Express credit card payment. Additionally, for some Flanders Company products in the United States, we will arrange Cash or Money Order C.O.D. terms. Personal checks will not be accepted.

OUT OF STOCK ITEMS

Unfortunately, back orders can not be held on out of stock items. We will do our best to notify you, via email, when the items you want are back in stock.

HAZARDOUS MATERIALS

Paints, gasket sealant, gas tank seals and most all aerosol products fall into the ORM-D category (Other Regulated Materials - group D). We CANNOT ship HazMat by air. These ORM-D items must be shipped by ground within the USA. ORM-D items cannot be shipped outside the main contiguous United States.

RETURNS

Flanders Company merchandise returns will only be accepted for credit or exchange. No C.O.D. returns will be accepted. Flanders Company will take a Handlebar exchange or return as long as you do not remove the bars from the plastic wrap and do not mount the bars. Merchandise purchases to be returned for adjustment, replacement or repair must have prior authorization and packages must be marked with the return authorization number. Flanders Company merchandise received in good condition and returned for credit or exchange is subject to a 20% handling charge. No credit will be issued without first receiving a prior return authorization number. For products not sold by Flanders Company, the return policy is listed on the web pages related to that specific product.

E-Mail and Mailing List Privacy -- American Side Road Cycles respects your privacy. We'll use your e-mail address only when we are confirming your Internet order, when we answer your questions or notifying you of changes and updates to the site or other news. We assure you, we do not make our email list or mailing list available to anyone for any reason.